Frequently Asked Questions.

How fresh is your fish and seafood?

Our fresh fish is purchased from Grimsby Fish Market on the morning we sell it. The fish was landed that morning and has not previously been frozen. Frozen seafood, where offered, is a separate part of our range.

Can I freeze the fresh fish I buy from you?

Yes. Our fresh fish has not previously been frozen. Freeze it promptly, follow any product-specific advice we give you, and do not freeze it after its use-by date.

How long will my fish keep?

Refrigerate your fish or seafood as soon as you get home and follow the storage advice and use-by date given with your purchase. Keeping time varies by product and how it is stored, so please ask us if you are unsure.

Do you offer home delivery?

Not at present. Customers visit our mobile fish counter at our listed serving locations. Check our Find Us page for current locations and times.

Do you supply restaurants and pubs?

Yes, we welcome trade enquiries. Please use our Contact page to tell us what your business needs. Any request for a credit account would be subject to the necessary credit checks.

Can I place an order in advance?

Yes. Use the Place an Order page to request the fish you would like and choose an available collection date, location and time. We will confirm availability and collection details, then email you a secure payment link for the deposit. Your order is not secured until the deposit has been paid.

Order requests close at 6pm UK time on the day before collection. Unavailable collection dates cannot be selected.

Do you accept cash and card payments?

Yes, we accept both cash and card payments at the fish counter.

Can you prepare my fish?

Yes. Depending on the fish, we can remove skin or bones, portion it, or prepare it ready for the pan. Tell us what you need when ordering or speak to us at the counter.

Can you give cooking or recipe advice?

Yes. Ask us at the counter for cooking advice. You can also request our free seafood recipe book using the sign-up section near the bottom of the Home page. Receiving the book does not require consent to future marketing emails; the separate marketing choice is optional and unticked.